FAQ

Q.1 Can i register online?

Ans : Yes

Q.2 I keep forgetting the words that I had learnt from the Flash Cards. Can I increase my vocabulary while travelling?

Ans : Yes, you can use our Online Flash cards or carry a small set of Flash Cards in the sleeve and go through it while travelling.

How to order

Q.1 I have liked one of your products. How can I get it?

Ans: Once you’ve decided on what you need to arm yourself for the future, it doesn’t get simpler than ordering from us! All our products are available to be bought online. Purchases are completely secure and protected, courtesy Razorpay. To shop, go to the chosen products page and click on Add to Cart. Alternatively you can send us an email at mail@thebigcd.com or call us at +91-22-2808-1019 (Monday through Friday 11am to 5pm IST) , tell us your requirements and we’ll make sure you get what you want, in time.

Q.2 What payment options do you accept?

Ans : We accept Credit Cards, Debit Cards, Online bank transfers, Ccavenue ,physical checks payable at Mumbai.

Q.3 Is your site secure?

Ans : We accept payment through Razorpay. All payments are processed through their secure servers and credit card information is NOT passed on to us for security reasons.

Q.4 On whose name should I send the cheque and what is your postal address?

Ans : All the cheques should be in favor of Educational Software Technologies Pvt. Ltd., payable at Mumbai. Our postal address is, A-1205, Paras Business Center, Kasturba Road #1, Borivali (E), Mumbai-400 066, Maharashtra, India.

Q.5 May I order this for a friend or family member?

Ans : Yes, you can. When you place your order with us, kindly mention the name & address of the family member (in the shipping address) whom you wish to ship the product(s).

Q.6 Are there any hidden charges?

Ans : All the charges are mentioned directly on the website. There are no hidden charges apart from the ones mentioned.

Q.7 If I place an order through check, will you wait till the check gets cleared?

Ans : Yes, we will ship the order only once the check gets cleared. It typically takes 3 to 4 business days for a check to get cleared.